ACCOUNTING AND SALES
POS
INVENTORY
i-REPORTS
EXPORT DOC

State Revenue Service certified cash system for Latvia

iiko is a legally accepted tool in Latvia for managing and administrating cash system sales in restaurants, cafes and shops.
Back-office for any type of business
iiko makes regular operations easier, provides efficient planning and controls all the stores of your chain delivering the actual data for analysis. You don't need an office computer – all the necessary tools are available online in your personal account.
Access your data from any device in any time
System can grant different access levels and log on all actions while you are out of restaurant. It has been never so easy to get updates on staff work. Use mobile application such as SmartControl for dangerous operation analysis and act immediately
Manage your stock balance

Thanks to our system, your stock will always be full to exactly the amount necessary to support your sales. Basing its analysis on the sales forecast, iiko will arrange the order for necessary goods and you will only have to confirm that. And once the order is received – all the paperwork is done automatically
Live reports and analytics

Our live reports and analyisis let you see key indicators and results of your restaurant at any moment. So that you can make decisions on staff, suppliers, stock and management at any time you want without waiting for the montly report.
Boost your sales

Arrange a sales competition with a bonus at stake. Each team member sees his rating on iikoUpsellDashboard screen. The competition becomes hard and you get a significant sales growth and analytics by each employee.
Business at your fingertips

You don't have to constantly check your reports to be aware of important events. iiko informs you on discrepancies in planned indicators or failures in the workflow via messengers, e-mail or your mobile app.
Export your accounting data to any other system
Additional module can be used to export all data automatically from iiko to almost any of accounting systems. Additional integrations can be done using API/XML technologies. For more information contact us.
QUICK SERVICE
POS
STAFF
LOYALTY
DELIVERY
i-REPORTS
iiko offers a flawless order workflow, allowing for fast paced and accurate serving of customers while paying personal attention to each of them.
Smart ordering tickets
iikoCustomerDisplay uses secondary customer screen (usually LCD 12 or 15'') and displays advertisements with special offers, as well as automatically analyses what customer orders, and offers special add-ons.

iikoArrivals - automates Fast Food (Food court) workflow and with its own interface, lets you have electronic waiting lists for orders.
Loyalty is royalty
iikoCard5 can set progressive discounts and loyalty points that are customized to the number of visits and the amount spent. You can create loyalty thresholds and programs to encourage your customers to come back often and spend more.
The order history, visiting frequency, and personal information is available online for both individual stores and chains, allowing you to pay personal attention to your guests.
Get unique user experience by customizing menu and food orientation. User friendly, stylish and easy to learn functionality gives comprehensive competitive advantage for the staff
BAR
The key to a successful bar business ir fast yet precise and very personal service. And our modules are specially designed to ensure just that - from automatized cocktail calculations and POS inventory managment to a complete control over workflow. All built within one system to help you in growing your business.
POS
INVENTORY
STAFF
KITCHEN
LOYALTY
ANALYTICS
Automatize your kitchen and control workflow at all times with our 'smart' technology
iiko - personal assistant, which helps in managing everything from kitchen, accounting and serving to controling the staff. Plus, it's "smart" technology cards are a flexible way of motivating employees always ensuring the highest quality both in the kitchen and behind the bar.
Lightspeed POS inventory managment system
Our lightspeed POS inventory management system is not only modern and easy to use, but also flexible and easy to adapt to any kind of content.
Order service print

Groups of products, such as cocktails, shots, snacks can be printed in a flexible way. Double, divide or consolidate your client's order ultimately making the work for everyone in your team - from kitchen to front - easier and much more produtive
Cocktail calculations

With only two clicks access approximate calculations for any cocktail
Stop lists

'Stop list' function allows to share information on the day's missing cocktails between employees immediately. In addition, put the 'stop list' on the counter and let your guests know what is off the menu as well.
Multiple quick service receipts

While others when working in a quick service mode can serve just one customer at a time, you can do multiple with iiko. Take an order, make a service print, postpone payment and service the other customer. Make your life easier and your service better with iiko!
TABLE SERVICE
Table service/restaurant business managament concept needs both professional automation solution that ensures full automatization of the whole order cycle as well as stability and speed, ensured by the best technology. And iiko provides just that guaranteering increase in revenue and speed of service
POS
KITCHEN
ANALYTICS
HOSTESS
BANQUETS
EDOC
User friendly, interactive interface
Easy to understand interface makes it a convenient system to use, ultimately making the work of the staff more coherent and simple due to the awareness of the situation in both kitchen and at the tables.
Automatize your kitchen and control workflow at all times with our 'smart' technology
iiko - personal assistant, which helps in managing everything from kitchen, accounting and serving to controling the staff. Plus, it's "smart" technology cards are a flexible way of motivating employees always ensuring the highest quality both in the kitchen and behind the bar.
Banquet and reservation management
One of our favorite restaurant modules is the smart Hostess system which enables you to manage banquets and reservations in real time using tablet. With this easy to use system, all of your incoming calls can be automatically inserted in your customer relationship manager, so you ultimately get a full service solution in one place: CRM with analytics, notebook as well as Hostess help mechanism.
PIZZA RESTAURANTS
The key to a successfully run pizzeria - customer oriented and modern order taking system, easy to use delivery system integrated in website and, of course, customer-friendly loyalty scheme options! Find these modules in our pizzeria concept and run your business in a modern fashion with iiko!
POS
DELIVERY
i-REPORTS
LOYALTY
Create unique pizza with just a few simple clicks
Our pizzeria concept includes couple different modules we advise to choose when opening a pizza restaurant, but one is probably cooler than others - the inbuilt pizza constructor!
The inbuilt pizza instructor with modifier function allows you to customize orders and provide options for your customers with just a click on the POS. So if your customer has chosen a custome made pizza, you have nothing to worry about, the system will calculate the price and do stock-taking for you
Add delivery service to your business and increase your profit
iiko has full cycle of delivery systems that covers all business process -call center, api for delivery apps, aggregator integrations and ending with delivery logistics with courier navigation apps
Loyalty scheme
iiko has advanced Loyalty system iikoCard5 which allows to create different loyalty schemes, such as 'offer of the day', 'gift sets', 'vouchers', as well as different bonus systems - all made to increase your customer relationships. In addition, since iikoCard5 is a cloud based loyalty system it does not only have a vast range of report options from your guest CEP database, but also lets you integrate your loyalty system with any kind of side product.
Module that lets you easily integrate your webpage, uploading menu and managing your delivery service through it. Easy to manage - completely without any fuss.
RESTAURANTS CHAIN
If your business is growing at the moment and you are integrating multiple concepts, servicing multiple legal persons, it's time to turn to a chain management system which allows to breakdown the roles, ensures full kitchen automation and provides full accounting service ultimately making your business easy to manage and all the processes completely transparent.
POS
INVENTORY
SUPPLY
FORECASTING
ANALYTICS
FINANCE
EDOC
EXPORT DOC
Centralized production system
Chain module extends standard restaurant system to cover centralized food production business processes. iikoChain is ideal solution for managing your own production life cycle to multiple shops/restaurants/stores or countries: shelf management, consolidated order rules, flexible production processes, production marking and e-invoicing.
Optionally iiko can also manage your kitchen storage and ensure the needed amount of products at all times by sending the purchase orders. This way you can not only worry less about your inventory but also, the most importantly, reduce costs of over purchasing or not having enough products when needed - iiko will manage it for you analyzing the perfect amount of storage for each day individually.
Accounting - all in one
Each large restaurant chain has an extensive production and logistics cycle, which ends with the sale of goods, and finally - profit for you. iiko restaurant management system takes into account the characteristics of big data processing and allows you to get operational reports on key network indicators in real time, as well as upload data to financial / accounting programs.
All modules available for one restaurant can be combined in a network module. As a result, all operational and reporting data is available to you simply on your mobile device and you can act on the results immediately.
Consider local specifics

If your recipes for the same item slightly differ from store to store - iiko will enable you to keep records using a single reference book. Recipes may have different versions as well to lower labor costs and make it easy to make changes and maintain stock balances.
Uniform policy and standards

iiko will allow you maintain uniform standards and business policies, and make employees responsible for compliance. Changes can be made globally for the menu or marketing campaigns or can customized for the individual store.
Centralized human resources

The combination of incentive programs and employee competition, combined with comprehensive control over labor costs ensures a consistently high level of service across the entire chain.
Franchise management

iiko will collect data from franchisees to estimate royalties and ensures that production and marketing standards are met across the chain. iiko would ensure that your partner's stock is topped-up to support sales.
DELIVERY
Delivery service needs both professional automation solution that ensures complete order cycle as well as stability and speed, ensured by the best technology. And iiko provides just that guaranteering increase in revenue and speed of service ultimatelly making your business grow.
LOYALTY
DELIVERY
CALL CENTER
LOGISTICS
WEB ORDERS
Call Center automation

Automate your your call center operations by using outsourced call center built on an additional PBX platform provided by iiko.
Automatic menu exportation to any online delivery aggregator

In order to keep the data on the online delivery services websites up to date (price and assortment) and save you time, iiko offers a web export connector, which updates menu every 30 minutes.
Order taking made fast and smooth
Phone orders can be placed directly through the POS or set up a call center and install a PBX. iiko recognizes your regulars and will assist in adding data for new customers, consolidate and distribute orders from various sources, as well as feed operators useful information on current campaigns and customer loyalty information.
Shared quality standards
iiko controls for everything your customer needs, adding the required number
of utensils, enforcing quality and accurately estimates cooking and delivery time ensuring that your customers always get their meals hot and on time.
Transparent order movement
Call center operators and restaurant managers can see the movement of drivers on an interactive driver screen. Drivers receive order information on their mobile devices and the customer receives an SMS on the order status and can track the order on your website.
Visually compelling reports
You can carry out a quick quality assessment of your delivery service with the help of a convenient heat map report. Visual demonstration based on the geographical map enables users to review the indicators, such as number of orders, mean driver lateness, advertisement efficiency and average bill, on an area basis.
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Choose a solution matching your business
ADDITIONAL MODULES
POS
INVENTORY
STAFF
SUPPLY
KITCHEN
LOYALTY
FORECASTING
DELIVERY
ANALYTICS
HOSTESS
BANQUETS
FINANCE
CALL CENTER
LOGISTICS
EDOC
i-REPORTS
PMS
EXPORT DOC
WEB ORDERS
VIDEO
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© 2019 Smarttek
Our offices in Riga, Latvia
Zemitana 2b, LV1012

Phone: +371 201 105 45
E-mail: info@smarttek.eu
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